They say never work with children (or animals). But Nicola Braun, of DVLA Vehicle Business Services, proved this wrong recently when she visited a class of local schoolchildren to tell them all about DVLA.
Following my blog earlier this week, I said I’d issue another one by the end of this week to explain the use of trade plates, forms and obtaining tax on your customer’s behalf. These were all topics that cropped up …
As we start to get closer to 1 October 2014, media coverage of the abolition of the tax disc has increased but we've still got more to do to raise awareness of the change. This week we've started to write …
Using a mobile phone and other hand-held devices, whilst driving, is a criminal offence. Studies have shown this to be a serious road safety risk. If this happens whilst driving a large vehicle such as a bus or lorry, the …
The abolition of tax disc project is overseeing one of the biggest changes in DVLA history... The tax disc has been around for 93 years and our stakeholders and commercial customers have built their processes and procedures around it. These …
As many will be aware, DVLA was reviewed last year by Mary Reilly, non executive director at DfT. One of her recommendations was that we need to understand our customer segments a bit better. This recommendation coincided with some criticism …
Welcome to my first blog post for ‘Inside DVLA’, our regular update for stakeholders, commercial customers and suppliers. As Head of Communications here at DVLA, my job is to ensure we get the right information to you at the right …
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