Last week we told you that we’ve reorganised the way we work within DVLA. This week DVLA’s communication team met up with Hugh Evans. Thanks for agreeing to feature on ‘Inside DVLA’ Hugh can you tell me why your role …
How we design and deliver our services is changing. We’ve split our Operations and Customer Services into 2 parts – Operational Delivery, and Change and Continuous Improvement. These are supported by a Service Management Office who will provide the information …
As part of the government’s Red Tape Challenge initiative to remove unnecessary burden, DVLA will no longer issue the paper counterpart to the photocard driving licence. This means that from today, existing paper counterparts will no longer be valid and …
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