A new offence, to make it easier for the police to arrest drivers who drive after taking illegal drugs or abuse medicinal drugs, will come into force in England and Wales on 2 March 2015. To help drivers understand the …
We’ve said before, and no doubt we’ll say again: transformation means more than fixing websites. It goes deeper than that, right into the organisations behind the websites. There’s a logic to it: digital service design means designing the whole service, …
I’m very excited to write this, my first blog since starting in my new role, as Head of DVLA’s new Business Development team. I officially start in post on the...
...on social media. We also analyse the work of our casework areas, where further investigation and contact with the customer is needed. All this data gives us a great insight...
Since we went live with our free online enquiry service take-up has been more than we expected, with calls to our premium rate telephone line dropping to less than 30 a day. Just by confirming the vehicle’s make and registration number you …
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