Looking to the future: DVLA’s strategic and business plans
Posted by:
Oliver Morley, Posted on:
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Categories:
Contact Centre, Customer research and insight, Defence, Driver licensing, Drivers medical, DVLA Business Services, DVLA fees, Enforcement, Features, Personalised registrations, Statutory Off Road Notification, Vehicle registration, Vehicle tax
![](https://insidedvla.blog.gov.uk/wp-content/uploads/sites/118/2017/03/Strategic-Plan-and-Business-Plan-image-blog-and-user-alert-620x413.jpg)
We’ve just published our 3-year strategic plan and this year’s business plan, so it’s a good time to take stock of what we’ve done – and what’s to come.