DVLA recently retained the Customer Service Excellence (CSE) accreditation for the 10th successive year. Andrew Gibbons, from our Customer Insight Unit, explains more about how we managed it.
DVLA’s Information Systems Business Analysis Development Programme is being launched today, Gary Young, ITS Head of Business Analysis, tells us more.
Since the start of 2019, DVLA wheelclamping teams have been busy up and down the country targeting untaxed vehicles. Bethan Beasley, DVLA’s Senior Leader of Enforcement Partnerships, tells us more.
Richard Saunders is DVLA’s Talent and Learning Consultant. To celebrate National Apprenticeship week, Richard tells us more about the how, what and why of apprenticeships at DVLA.
If you’re planning to drive abroad over the coming weeks and months, the driving documents you’ll need may change – here’s what you need to know.
Andrew Falvey, DVLA’s Commercial Director, tells us all about the work he’s been doing to foster better networking relationships within the public sector in Swansea.
They say never work with children (or animals). But Nicola Braun, of DVLA Vehicle Business Services, proved this wrong recently when she visited a class of local schoolchildren to tell them all about DVLA.
New Vision Panel Secretary Dr Cathy Armstrong shares her professional advice on getting your eyesight checked for driving, and the extra challenges of driving in winter.
Uche Williams has been working in DVLA’s Contact Centre for 2 years. Here, Uche shares her experiences of working at DVLA.
Helen Jones, Vehicle Services Designer, gives an update on DVLA's new Register a Vehicle (RaV) service and other exciting new service developments!
Emma Melrose, Head of DVLA Drivers Medical, shares her early experiences of being in the role.