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Features

Team talk: Carole Evans, Head of DVLA’s Contact Centre

Posted by: , Posted on: - Categories: Contact Centre, Features
https://youtu.be/g_rd28eISZI

DVLA’s communication team recently caught up with Carole Evans, OBE. Carole is head of DVLA’s award winning Contact Centre with a responsibility for over 1,100 staff. Carole has worked in our Contact Centre for 23 years overseeing the change of …