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Driver and Vehicle Licensing Agency

From placement to professional: my DVLA software engineering journey

From placement to professional: my DVLA software engineering journey

For Learning at Work Week, Iestyn shares his DVLA journey from Year in Industry student to Junior Software Engineer.

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Our waste, our responsibility

Posted by: Lynwen Tipler, Posted on: 16 April 2020 - Categories: Features, Sustainability
Young person holding a small tree

DVLA’s new Information Technology Services (ITS) waste contract allows all our old IT equipment, from laptops to toner cartridges and everything in between, to be resold, reused or recycled. Lynwen Tipler, ITS, explains more.

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#TaxItOrLoseIt: The story continues

Posted by: Elaine Rees, Posted on: 10 February 2020 - Categories: Enforcement, Features, Statutory Off Road Notification, Vehicle tax
Elaine Rees in front of giant clamp

It’s not fair on law-abiding motorists who tax their vehicles, when others don’t. This is why DVLA works all year round to tackle untaxed vehicles in the UK.
Elaine Rees, National Enforcement Manager, explains more about her team’s role in tackling those who evade tax.

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Picking up the baton at DVLA contact centre

Posted by: Rachel Phillips, Posted on: 4 February 2020 - Categories: Features
Rachel Phillips

Rachel Phillips has stepped into an exciting role heading up our award-winning contact centre. Here Rachel explains what it’s like to be in charge of the largest single site contact centre in government.

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Business Analysis Programme at DVLA - four months on

Posted by: Gary Young, Posted on: 24 January 2020 - Categories: Features
A group of people standing behind a set of letters that spell learn

We've just completed the first end of module assessment for our Business Analysis Development Programme. So it seems a good time to look back at how the first group have settled in. Gary Young, Head of Business Analysis tells us more.

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Royal recognition for DVLA’s LEAP training programme

Posted by: Deborah Nicholas, Posted on: 30 December 2019 - Categories: Features
Deborah Nicholas being handed an award from Princess Anne

One of our training programmes has been recognised with a prestigious Princess Royal Training Award. Deborah Nicholas, Leadership and Development Training Manager, accepted our award at St James’s Palace along with her colleagues. Here she tells us more about her day.

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DVLA’s school hosting days make learning fun

Posted by: Amy Taaffe-Evans, Posted on: 18 December 2019 - Categories: Features

Programming is widely recognised as an essential skill for generations to come. Amy Taaffe-Evans, who heads up our IT Capability & Talent Development team, explains how DVLA’s local school hosting days are helping children develop the skills they will need for the future.

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Introducing DVLA’s Emerging Tech Lab

Posted by: Robert James, Posted on: 23 October 2019 - Categories: Driver licensing, Features

DVLA’s Emerging Tech Lab is a newly created team exploring the potential value new and emerging technologies could offer DVLA and its users. Digital Architect Rob James gives us the lowdown.

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How DVLA helps improve employability skills in the local community

Posted by: Karys Dermody, Posted on: 18 July 2019 - Categories: Features
montage of business related equipment

Sharing the skills of our staff with the local community is the inspiration behind our Employability Skills Programme (ESP). Karys Dermody, HR Diversity and Inclusion Manager, who has been at the helm of the programme since it launched in 2017, tells us more.

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25 years of Customer Service Excellence: how we do it

Posted by: Andrew Gibbons, Posted on: 15 May 2019 - Categories: Features

We recently retained our Customer Service Excellence (CSE) accreditation for the 10th successive year. Before this we held the Charter Mark, part of the Citizen’s Charter Programme, since 1993. This...

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BA @ DVLA: our Business Analysis Development Programme goes live

Posted by: Gary Young, Posted on: 12 April 2019 - Categories: Features
3 DVLA staff in meeting

DVLA’s Information Systems Business Analysis Development Programme is being launched today, Gary Young, ITS Head of Business Analysis, tells us more.

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