Vehicle tax rates are changing for cars and some motorhomes first registered with DVLA from today. These changes do not affect cars registered before 1 April 2017 – but their rate of tax has increased today in line with the …
DVLA’s Contact Centre is the interface between us, the organisation and you, the customer. There’s loads of really useful information on GOV.UK and most people will be able to find what they’re looking for there. But every year we still …
Held at DVLA’s Richard Ley Development Centre, our latest diversity event was to raise awareness of the steps we’ve taken to be more diverse. Over 100 people attended the event to celebrate diversity, and justly so - it helps us …
Three months ago, I left my job at IBM after 15 years to become a civil servant with DVLA. This hadn’t been on my grand plan for world domination. A combination of factors including a desire to spend more time …
In March I blogged about UX@DVLA as the build entered the final stages. It’s been a hectic few months and it’s the right time to give an update on how the lab is doing. I knew all the hard work, …
Since we launched a partnership with TechHub Swansea 12 months ago I thought it time to look back at how the year has gone. In our 3 year strategic plan we said we’d "engage with the local SouthWales digital community …
The first registration number, one letter and one number (A1), was issued following the Motor Car Act 1903. Since then all vehicles have had to be registered and display a registration number. We need to identify vehicles for road traffic …
DVLA’s communication team recently caught up with Carole Evans, OBE. Carole is head of DVLA’s award winning Contact Centre with a responsibility for over 1100 staff. Carole has worked in our Contact Centre for 23 years overseeing the change of …
DVLA, Crown Commercial Services (CCS), Welsh Government, and our TechHub partners, organised a G-Cloud 7 supplier event at TechHub, Swansea last month G-Cloud 7 G-Cloud 7 has been created and designed to encourage more open markets and to allow the …
Last week saw the conclusion of the Civil Service Live road shows across the country where DVLA Business Services exhibited at 2 events. Civil Service Live brings together civil servants from across government departments and agencies, as well as private …
Over the last two years we’ve been preparing for a huge change. On 12 September our Partners Achieving Change Together (PACT) contract closed, bringing in-house the technology team that keep DVLA’s services running. No one outside DVLA noticed it happening, …
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