Looking to the future: DVLA’s strategic and business plans
Posted by:
Oliver Morley, Posted on:
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Categories:
Contact Centre, Customer research and insight, Defence, Driver licensing, Drivers medical, DVLA Business Services, DVLA fees, Enforcement, Features, Personalised registrations, Statutory Off Road Notification, Vehicle registration, Vehicle tax
We’ve just published our 3-year strategic plan and this year’s business plan, so it’s a good time to take stock of what we’ve done – and what’s to come.