Last week several colleagues and I spent the day at the Digital Accessibility Centre (DAC). The DAC works with clients to create digital media that’s accessible to all, and meets best practice accessibility standards and legislation. They’re an experienced and …
It’s important that DVLA engage with all customers who will use our digital services. Following the successful testing session hosted by Motability, the British Vehicle Rental & Leasing Association (BVRLA) will host our next session on 28 and 29 October. …
As most people were sound asleep at 4am one late September morning, user researcher David Drew and I were on the M4 and heading north of the border. We had two days scheduled with Arnold Clark in Glasgow, one of …
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