With only a week to go until one of the biggest changes in DVLA’s history, the question on many people’s mind is – Is DVLA ready?
I can confidently say the answer is Yes! With a week to go, our latest awareness figure released this week shows 87% of motorists are aware that the tax disc is being abolished.
Many of the technical changes that need to be made have already been done and we are making our final few changes this weekend. In addition, we’ve made sure all our forms and customers literature have been updated to reflect the changes and we’re also in the process of working with GDS colleagues to ensure the information on GOV.UK is correct for go live - 1 October 2014.
Over many months now, we have been communicating this change to customers and stakeholders in many different ways such as social media, web chats, blogs, TV and radio interviews, email alerts, our literature and most importantly from this month to every vehicle keeper on their vehicle tax reminder.
Our web chats have been really successful and something we will continue to do in the future. Below is one of a number of positive comments we have received.
In my opinion these live webchats are a very effective way of communicating to the trade. Please can we have more of them in the future, especially leading up to significant DVLA changes which affect our businesses.
Jason, our communication and engagement manager for this change has regularly blogged about the changes and has provided you with details on how DVLA is preparing for 1 October. He’s keen to continue engaging with you to ensure a smooth transition for everyone.
Don’t forget you will also be able to pay for vehicle tax by Direct Debit starting from 1 November 2014.
Further information on the changes can be found at www.gov.uk/dvla/nomoretaxdisc .
If you still have any queries or want further information on any issue, please get in touch using: firstname.lastname@example.org.
You can also join our #nomoretaxdisc Thunderclap social media campaign and – along with hundreds of others – help spread the word that the tax disc is going.