Celebrating 10 years of DVLA’s STEM programme
Celebrating 10 years of DVLA’s STEM programme
Our STEM volunteer programme turns 10 this year. STEM ambassadors Mark Jones and Karen Pitt look back on the programme’s success.
Making sure our online services are accessible to all
Last week several colleagues and I spent the day at the Digital Accessibility Centre (DAC). The DAC works with clients to create digital media that’s accessible to all, and meets best practice accessibility standards and legislation. They’re an experienced and …
Government as a platform at TechHub
We recently hosted a GDS platform as a service (PaaS)/Cloud Foundry event at TechHub in Swansea. Representatives from organisations as diverse as DVLA, Met Office, Driver & Vehicle Standards Agency, Office of National Statistics, Intellectual Property Office and Companies House …
DVLA update motor industry on digital services
We take great pride in working closely with our stakeholders to make our services easy and clear to use. I was delighted to accept an invitation to speak at a recent British Vehicle Rental and Leasing Association (BVRLA) webinar to …
Helping the medical profession to help us
Last month, DVLA launched updated guidance entitled ‘Assessing fitness to drive: a guide for medical professionals’ to help medical professionals assess their patients’ fitness to drive. Why we did it It replaces the previous ‘At a Glance’ guide, and helps …
The way car tax is calculated is changing
The 2015 Budget Statement announced new tax rates for vehicles registered after 1 April 2017. So, what does this mean for the motorist? It will only affect you if you buy a brand new car on or after 1 April …
DVLA sponsors new event space at TechHub Swansea
Edwina Hart, A.M. officially opened TechHub Swansea’s brand new office space today (Wednesday 16 March) in the creative cluster - part of Coastal Housing Group’s £25m second phase urban village regeneration scheme on Swansea’s High Street. This is the first …
Life in DVLA's Contact Centre
DVLA’s Contact Centre is the interface between us, the organisation and you, the customer. There’s loads of really useful information on GOV.UK and most people will be able to find what they’re looking for there. But every year we still get around …
Diversity in DVLA: past, present and future
Held at DVLA’s Richard Ley Development Centre, our latest diversity event was to raise awareness of the steps we’ve taken to be more diverse. Over 100 people attended the event to celebrate diversity, and justly so - it helps us …
Working in IT at DVLA ... 3 months in
Three months ago, I left my job at IBM after 15 years to become a civil servant with DVLA. This hadn’t been on my grand plan for world domination. A combination of factors including a desire to spend more time …
An update on UX@DVLA
Posted by:
Dan Williamson, Posted on:
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Categories:
Customer research and insight, DVLA Business Services, Features
In March I blogged about UX@DVLA as the build entered the final stages. It’s been a hectic few months and it’s the right time to give an update on how the lab is doing. I knew all the hard work, …