For National Apprenticeship Week, Amy Taaffe-Evans (Head of IT Controls, Strategy & Enablement) shares the importance of apprentices within the digital profession, particularly at DVLA.
DVLA will be hosting a webchat on 18 February 2015 at 10:30am about abolition of the counterpart to the photocard driving licence. The webchat will give our stakeholders, commercial customers and suppliers the opportunity to ask DVLA questions on the …
It was my great pleasure to attend a recent ceremony at the Department for Transport (DfT) to receive the CIPS Corporate Certificate on behalf of DVLA. CIPS is the Chartered Institute of Procurement and Supply – the body that represents …
Foreign-registered vehicles being used illegally on Britain’s roads are now being seized by some police forces that have DVLA’s devolved powers. By law DVLA can give police the authority, under devolved powers, to remove untaxed vehicles. This was as a result …
As part of the government’s Red Tape Challenge initiative to remove unnecessary burden, it’s now been confirmed by Ministers that from 8 June 2015, DVLA will no longer issue the paper counterpart to the photocard driving licence. This means from …
A new offence, to make it easier for the police to arrest drivers who drive after taking illegal drugs or abuse medicinal drugs, will come into force in England and Wales on 2 March 2015. To help drivers understand the …
We’ve said before, and no doubt we’ll say again: transformation means more than fixing websites. It goes deeper than that, right into the organisations behind the websites. There’s a logic to it: digital service design means designing the whole service, …
I’m very excited to write this, my first blog since starting in my new role, as Head of DVLA’s new Business Development team. I officially start in post on the 15 December 2014 and I’m working with Damian Lawson, Mark …
The voice of our customers is extremely important to DVLA. Every day we monitor the calls we get, what complaints have been made and more recently what our customers say on social media. We also analyse the work of our …
Since we went live with our free online enquiry service take-up has been more than we expected, with calls to our premium rate telephone line dropping to less than 30 a day. Just by confirming the vehicle’s make and registration number you …
It was a very proud moment for me to attend the Association of Car Fleet Operators (ACFO) awards on 19 November 2014 to receive the ‘Fleet Service Company of the Year’ annual awards on behalf of DVLA. We secured the …