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Digitising government

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On Monday I had the pleasure of attending 2 events: Government as a Platform, held at DVLA and Lessons from Silicon Valley at Techhub in Swansea. Speakers at both events were Professor Alan Brown, Associate Dean, Innovation and Entrepreneurship at …

Rohan Gye in his new role as DVLA's Vehicle Service manager

How we design and deliver our services is changing. Rohan Gye, DVLA’s Vehicle Service manager tells us about his role As one of DVLA’s Service Managers Rohan, can you tell me about your responsibilities? I’m responsible for all DVLA’s vehicle …

Talking to Dudley Ashford, DVLA's Drivers Service manager

Last week, we introduced our Corporate Service Manager, Hugh Evans after telling you how we’ve changed the way we work at DVLA . We’ve now caught up with Dudley Ashford to discuss his role as DVLA’s Drivers Service manager. Hi …

We’ve reorganised the way we work within DVLA

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https://www.youtube.com/watch?v=nlveb1WH9_s

How we design and deliver our services is changing. We’ve split our Operations and Customer Services into 2 parts – Operational Delivery, and Change and Continuous Improvement. These are supported by a Service Management Office who will provide the information …