Simon Cromwell, ITS Strategy and Communication Lead, reflects on our recent event with Welsh Local Government and public sector colleagues. From cloud technology to developing digital careers, we explored what we've learnt and why investing in people is just as important as investing in technology.
...then consider the benefits of opting into the V5C (logbook) on demand initiative. V5C on demand will offer fleet operators the option of suppressing a V5C when they register a...
As you know we’re working on putting vehicle services online. This will allow customers to notify DVLA electronically of a change of keeper and to be able to take a registration number off and put onto a vehicle. This month …
...laptop to enter search details for the registration certificate (V5C) they want to retrieve. Once retrieved the cabinet rotates to present the file’s location where the V5C can be found....
As most people were sound asleep at 4am one late September morning, user researcher David Drew and I were on the M4 and heading north of the border. We had...
...and something we will continue to do in the future. Below is one of a number of positive comments we have received. In my opinion these live webchats are a...
As we draw closer to the final week before the tax disc is abolished I wanted to give you an update following our second webchat on 17 September 2014. It again proved popular with our stakeholders, in particular with motor …
Following my blog earlier this week, I said I’d issue another one by the end of this week to explain the use of trade plates, forms and obtaining tax on your customer’s behalf. These were all topics that cropped up …
As we start to get closer to 1 October 2014, media coverage of the abolition of the tax disc has increased but we've still got more to do to raise awareness of the change. This week we've started to write …
...teach drivers about the dangers and consequences of committing the same offence. If this helps to change their behaviour, reduce the number of further offences and stop further sanctions then...
The abolition of tax disc project is overseeing one of the biggest changes in DVLA history... The tax disc has been around for 93 years and our stakeholders and commercial customers have built their processes and procedures around it. These …