Celebrating 10 years of DVLA’s STEM programme
Celebrating 10 years of DVLA’s STEM programme
Our STEM volunteer programme turns 10 this year. STEM ambassadors Mark Jones and Karen Pitt look back on the programme’s success.
Update on our second webchat - trade plates
As we draw closer to the final week before the tax disc is abolished I wanted to give you an update following our second webchat on 17 September 2014. It again proved popular with our stakeholders, in particular with motor …
Trade plates, forms and taxing!
Following my blog earlier this week, I said I’d issue another one by the end of this week to explain the use of trade plates, forms and obtaining tax on your customer’s behalf. These were all topics that cropped up …
My thoughts on the vehicle tax changes webchat
As we start to get closer to 1 October 2014, media coverage of the abolition of the tax disc has increased but we've still got more to do to raise awareness of the change. This week we've started to write …
Dealing with those who phone and drive ...
Using a mobile phone and other hand-held devices, whilst driving, is a criminal offence. Studies have shown this to be a serious road safety risk. If this happens whilst driving a large vehicle such as a bus or lorry, the …
One of the biggest changes for DVLA
The abolition of tax disc project is overseeing one of the biggest changes in DVLA history... The tax disc has been around for 93 years and our stakeholders and commercial customers have built their processes and procedures around it. These …
What do people really think of DVLA?
As many will be aware, Mary Reilly, non executive director at DfT, published a review of DVLA last year. One of her recommendations was that we need to understand our customer segments a bit better. This recommendation coincided with some criticism …
Introducing the ‘Inside DVLA’ blog
Welcome to my first blog post for ‘Inside DVLA’, our regular update for stakeholders, commercial customers and suppliers. As Head of Communications here at DVLA, my job is to ensure we get the right information to you at the right …