Three months ago, I left my job at IBM after 15 years to become a civil servant with DVLA. This hadn’t been on my grand plan for world domination. A combination of factors including a desire to spend more time …
In March I blogged about UX@DVLA as the build entered the final stages. It’s been a hectic few months and it’s the right time to give an update on how the lab is doing. I knew all the hard work, …
Since we launched a partnership with TechHub Swansea 12 months ago I thought it time to look back at how the year has gone. In our 3 year strategic plan we said we’d "engage with the local SouthWales digital community …
The first registration number, one letter and one number (A1), was issued following the Motor Car Act 1903. Since then all vehicles have had to be registered and display a registration number. We need to identify vehicles for road traffic …
DVLA’s communication team recently caught up with Carole Evans, OBE. Carole is head of DVLA’s award winning Contact Centre with a responsibility for over 1,100 staff. Carole has worked in our Contact Centre for 23 years overseeing the change of …
DVLA, Crown Commercial Services (CCS), Welsh Government, and our TechHub partners, organised a G-Cloud 7 supplier event at TechHub, Swansea last month G-Cloud 7 G-Cloud 7 has been created and designed to encourage more open markets and to allow the …
Last week saw the conclusion of the Civil Service Live road shows across the country where DVLA Business Services exhibited at 2 events. Civil Service Live brings together civil servants from across government departments and agencies, as well as private …
Over the last two years we’ve been preparing for a huge change. On 12 September our Partners Achieving Change Together (PACT) contract closed, bringing in-house the technology team that keep DVLA’s services running. No one outside DVLA noticed it happening, …
When I arrived here in 2013, DVLA IT was delivered via a third party contract. We were basically an IT assurance function - definitely not in control of our destiny or technology. The past 22 years We relied totally on our third …
Have you ever wondered what can be achieved in an 8 hour working day? When IT programmers get together and start ‘racing’ against each other? What would a web app look like that lets you understand your area’s road safety …