A new offence, to make it easier for the police to arrest drivers who drive after taking illegal drugs or abuse medicinal drugs, will come into force in England and Wales on 2 March 2015. To help drivers understand the …
We’ve said before, and no doubt we’ll say again: transformation means more than fixing websites. It goes deeper than that, right into the organisations behind the websites. There’s a logic to it: digital service design means designing the whole service, …
I’m very excited to write this, my first blog since starting in my new role, as Head of DVLA’s new Business Development team. I officially start in post on the...
...on social media. We also analyse the work of our casework areas, where further investigation and contact with the customer is needed. All this data gives us a great insight...
Since we went live with our free online enquiry service take-up has been more than we expected, with calls to our premium rate telephone line dropping to less than 30 a day. Just by confirming the vehicle’s make and registration number you …
It was a very proud moment for me to attend the Association of Car Fleet Operators (ACFO) awards on 19 November 2014 to receive the ‘Fleet Service Company of the...
...will drive away in a brand new Mini One car. As we head towards this, our 150th auction, we've sold over 4 million registrations and generated a staggering £2.1 billion...
...vehicle arranging Personalised Registrations (PR) and retentions dealing with any enforcement issues checking queries with the accuracy of the record – either on the registration certificate (V5C logbook) or electronically...
...then consider the benefits of opting into the V5C (logbook) on demand initiative. V5C on demand will offer fleet operators the option of suppressing a V5C when they register a...
As you know we’re working on putting vehicle services online. This will allow customers to notify DVLA electronically of a change of keeper and to be able to take a registration number off and put onto a vehicle. This month …