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Driver and Vehicle Licensing Agency

A look back at DVLA and Amazon Web Services (AWS)’s knowledge-sharing event

Simon stood at the front of a conference room, presenting to an audience sat at round tables. Large 'DVLA' letters are near the stage, and a presentation slide is projected on the wall behind Simon.

A look back at DVLA and Amazon Web Services (AWS)’s knowledge-sharing event

Simon Cromwell, ITS Strategy and Communication Lead, reflects on our recent event with Welsh Local Government and public sector colleagues. From cloud technology to developing digital careers, we explored what we've learnt and why investing in people is just as important as investing in technology.

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Supporting the IT industry – DVLA launch the second Business Analysis Development Programme

Posted by: Gary Young, Posted on: 19 May 2021 - Categories: Features

Head of Product Development, Gary Young, reflects on the first Business Analysis Development Programme and shares what new recruits can look forward to as the second programme launches.

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Do you know how to tell DVLA online that you’ve sold or transferred your vehicle?  

Posted by: Julie Riseley, Posted on: 13 May 2021 - Categories: Features

Julie Riseley, our vehicle registration service designer, tells us why more vehicle keepers are using the online service and provides an easy step by step guide to share with friends and family.

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DVLA’s Corporate services: how we work with industry

Posted by: Hugh Evans, Posted on: 29 April 2021 - Categories: Features

Hugh Evans, Corporate Services Manager, explains how we work with industry and medical charities to improve our services.

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Medical matters

Posted by: Dr Nick Jenkins, Posted on: 3 March 2021 - Categories: Features

To use our public roads safely, you must make sure your medical condition won't affect your ability to drive. Dr Nick Jenkins, DVLA’s Senior Doctor, explains how the work we do contributes to the safety of all road users.

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Recognising our apprentices during National Apprenticeship Week 2021

Posted by: Nicole Powell, Posted on: 10 February 2021 - Categories: Features

...support from my colleagues and apprenticeship ambassadors, I have managed to secure a permanent full-time job in my current role as an EUC engineer. Without this apprenticeship, I wouldn’t have...

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Bats, bees and trees: DVLA’s latest biodiversity action plan

Posted by: Andrew Lees, Posted on: 15 December 2020 - Categories: Features, Sustainability

The fourth DVLA Biodiversity Action Plan sets out the framework for how we protect and improve the biodiversity that exists on our estate. Andrew Lees from the Sustainability Team tells us more…

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DVLA’s bilingual online services: behind the scenes

Posted by: Julie Riseley, Posted on: 7 December 2020 - Categories: Features, Vehicle registration

...to provide translations of forms, letters and online services. My first step was to include these requirements from the very start for our vehicle change of address (or VCOA for...

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Business Analysis Programme at DVLA - twelve months on

Posted by: Geraint Crocker, Posted on: 22 October 2020 - Categories: Features

Our Business Analyst Development Programme started twelve months ago, and the programme is thriving. Geraint Crocker, DVLA Business Analysis Lead, tells us more.

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From PA to Analyst

Posted by: Jodie Lewis, Posted on: 14 August 2020 - Categories: Features
Jodie working on her laptop at home during the coronavirus pandemic

Jodie Lewis, an IT Business Analyst (BA), tells us about her career development at DVLA, from PA to Business Analyst.

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Creating great online services: how we test services in our research lab

Posted by: Dan Williamson, Posted on: 20 July 2020 - Categories: Customer research and insight, Features
The screens in the UX lab, looking through a one way mirror at a man and a woman talking

Our User Experience (UX) team help us to improve online services for our users when they transact with DVLA. Dan Williamson, User Research Lead, explains more about user testing at DVLA.

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